Tuesday 16 September 2014

What can the Scots teach us about branding ?


This week, BlackLab is going to tentatively dip its toes into the murky waters of constitutional politics, namely the imminent Scottish independence referendum, which I’ve watched with interest from overseas.

The issue of Scottish independence from the United Kingdom is a fascinating and multi-layered debate. Now I’m not sufficiently au fait with the socio-economic or political intricacies of the debate to get involved in a treatise about them, but from a branding perspective, I think it’s worthy of devoting some thoughts to the issue. Importantly, I want this to remain a blog that can interest those who are not close to the Scottish debate.


 Plus, having looked at numerous industries and the not-for -profit sector, it seems only fair at this juncture to turn attention to political PR and cultural branding. It will be a superficial overview, because I’m in the process of moving house and arranging a wedding, so as I’m sure you can imagine, my attention is somewhat distracted. And so to Scotland.

Scottish-ness: branding and identity

I’ve often thought that at the heart of good branding and public relations is a process of definition. Companies and organizations need to define clearly what they are, what they do, what benefits they can bring and what they stand for, before they can successfully communicate themselves to their target audiences. If they are vague or unclear about these things, communication can become muddled, and audiences will be unclear about all of the above.

It seems to me that quite a big feature of what’s happening in Scotland revolves around this process. Yes, there are extremely important political and economic arguments in play, but it’s impossible to ignore the cultural and emotional elements that form such a large part of the debate.

Scotland, like its sibling nations in the UK, Wales and Northern Ireland, has always had an immensely strong identity. We’ll address England and the UK as a whole shortly. Besides the industrial and economic influences that Scotland has historically gifted the Union, its cultural identity has perhaps, above all else, defined it. You don’t need to think too hard about typically Scottish things: the saltire flag, whisky, the Highlands, kilts, bagpipes, haggis neaps and tatties, shortbread, Robbie Burns, the Flower of Scotland, John Logie Baird – the father of television, Sir Chris Hoy – the multi-Gold medal winning Olympian. The list goes on.

Now I can hear many of you groaning that these are clichés that paint a stereotypical picture of Scotland. You’re absolutely right. Nevertheless, they combine to represent a cultural identity that is instantly recognizable worldwide. In this sense, Scotland is a great brand, and it’s no wonder that many Scots ask why the country shouldn’t proudly stand independently. After all, it has done a job that’s second-to-none in defining itself positively.

Moreover, Scottish identity / branding can also be aptly described by what it isn’t. Scotland is different. It is different to Wales and Northern Ireland, but most significantly, it isn’t England. The friendly sporting rivalry between Scots and English puts this in stark relief. There is little the Scots like better than getting one over the Auld Enemy in a game of football or rugby, and passions run high. And equally, the sanguine and otherwise insouciant English are roused by the rivalry, and love to beat their neighbours north of the border.

This difference, for all these nations, is very important and could prove to be very significant both for Scotland, England and the UK, whatever the outcome of the imminent referendum.

The UK’s problem is a branding problem

Conversely, when considering the Scottish question, the United Kingdom arguably suffers from a rather vague sense of itself and its definition. It’s too easily confused with England and Englishness, which must be irritating to the UK’s other nations, to say the least.

This is because England is the dominant partner in the Union, in terms of population size, area, wealth, and historically is the seat of the power-base in London. However, in spite of this historical dominance, is the UK’s branding as clear as Scotland’s? Indeed, has England’s very functional dominance of the Union detrimentally affected the UK’s own identity?



I’ve outlined already how strong Scotland’s identity / branding is, in both positive and negative paradigms. I’m just not sure that the UK has an equivalent strength of cultural identity. And I say this as an ex-pat Englishman, born in London and bred in Essex.

Yes, of course England has a pretty good brand. In no particular order we’ve got Shakespeare, The Beatles, the Stones and Bowie. We’ve got the 1966 World Cup winning team. We’ve got Wordsworth and the Lake District. We’ve got John Constable, Damien Hirst, Benjamin Britten, Edward Elgar, Savile Row tailoring, roast beef and Yorkshire pudding, and the inimitable John Bull and the English Bulldog. The list of English stereotypes and clichés goes on.

Nevertheless, what people often consider to be some of the most powerful signifiers of Englishness are nothing of the sort. The Royals, besides coming from a European family, the Saxe-Coburgs, represent the very Union that is under scrutiny. They constitute a signifier of Britain and Britishness, not exclusively Englishness. Our glorious recent history in the twentieth century’s two world wars owe a debt not only to England, but to the British, whichever country they are from in the Union, plus our allies in the Commonwealth and across the pond in the USA. Just these two important, albeit hackneyed examples, show how England is too easily confused with Britain and other partners.

This very fact perhaps presents an argument for maintaining the union, and for Scotland to say “no” to independence, because, in the words of the “no” campaign, we are “better together.”

What is more interesting is what it would mean for the UK if Scotland decides to go its separate way. There is perhaps an anxiety at the heart of the UK “brand.” Once again, I make no excuses for being superficial here, and I’m not the only one.

Today Sky News pointed out in some of its reports that if Scotland were to become independent, it would need to establish a panoply of national cultural signifiers or for want of a better phase, branding tools. Yet there seems to be quite a lot of agreement on what these might be. To give two examples, the flag would be the saltire (the blue and white of the St.Andrew cross). The national anthem would be “Flower of Scotland.” These are easily identifiable. Why? Because Scotland’s brand and its branding tools have always been strong.

Can the same be said for the remainder of the UK? How would the flag of the UK look without Scotland? Nobody seems to be quite sure at the moment, though it’s fun to speculate. What would the national anthem be? “Land of Hope and Glory”? Seems a bit too much of a throwback to the British Empire, and therefore an anachronism. What about Blake’s “Jerusalem”? Oh no. That’s a paean to “England’s green and pleasant land” and therefore not inclusive enough as it will alienate the Welsh and the Northern Irish.


See, the concept of the UK, or rather the Branding of Britishness, is arguably a bit of a conundrum. I for one would be sad to see Scotland go it alone, as I value the cultural and emotional resonance it gifts to the UK. To be honest, I think the UK / Britain would be culturally poorer without it, and its branding would suffer as a result. But that’s just one English exile’s view from afar, and I would be foolish to predict the result of the big vote. It’s just interesting food for thought, and fun to roll these ideas around in this British / English brain of mine.